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Getting Started
Account Tools
School Management
Certifications & Awards
Technical Issues
CPD FAQ's
How do I access my course/webinar?Do your courses have subtitles?How long do I have access to my courses and webinars?What time is the webinar on?Is there a time limit to complete a course?What if I can't make any of the scheduled webinar dates?Why does the 'Duration' of the course seem longer than the course videos?Are your courses certified or accredited?How do I ask the expert a question?Does your first aid course qualify me to become a first aider?How do I save progress on a course?How do I check which answers I got wrong on an exam?Can my school upload WakeUpWednesday Guides to our website?Can a group of us take a course/webinar together?Where is my content assigned to me?
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How do I access my course/webinar?

To access a purchased course/webinar:

  • Log into your account by clicking 'Log In' in the top right hand corner of the website, and entering your email address and password.
  • Hover over your profile in the top right hand corner of the website, and click 'My Content' from the drop down menu.
  • Any purchased courses will appear in the row named 'My Purchases'. This includes courses which have been purchased for you.
  • Click on the course thumbnail to get started.
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