My school has a membership, but my account is not appearing on their user list.

If you have an active account but your school cannot find your name on your school's list, it is possible that you have been assigned to the wrong school.

To resolve this issue, please reach out to our support team through Live chat or Email at support@nationalcollege.com.
When contacting us, make sure to provide the full name and postcode of the school you should be assigned to.