The National College
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School Management
Getting Started
Walkthroughs & Demos
How to's
My Account
FAQ's
School Management
Managing Users
Allocate Training
Uploading Your Own CPD
Reports & Usage
School Group/Trust Managers
Parents
Account Details
Technical Issues
Account/Login Issues
Technical Issues with Courses/Webinars
Error Messages
Email Issues
Orders
Membership Orders
Single Product Orders
Finance
Accreditations
Data Protection
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The National College
School Management
Getting Started
Walkthroughs & Demos
How to's
My Account
FAQ's
School Management
Managing Users
Allocate Training
Uploading Your Own CPD
Reports & Usage
School Group/Trust Managers
Parents
Account Details
Technical Issues
Account/Login Issues
Technical Issues with Courses/Webinars
Error Messages
Email Issues
Orders
Membership Orders
Single Product Orders
Finance
Accreditations
Data Protection
School Management
Guides for School Managers, Admin Users & School Group Managers.
Managing Users
How do I add a user?
How do I bulk upload users?
How do I edit users?
One of my staff members is not appearing on my user list.
How To Delete Users
How To Update A Users Role
How to resend invitations to my staff?
Resetting a password for a staff member
Using 'Manager Requests'
See more
Allocate Training
How do I create User Groups?
How to Create Watchlists/Assign training to staff
How do I edit a Watch List?
How To Send Reminders To Staff To Complete Watchlists
Why can't my staff see the watchlist I've allocated to them?
I deleted a watch list, can it be restored?
How do I remove a course from a watchlist?
How to set up Impact Review Reports
Will my staff receive notifications when content is added to their watch list?
How do I run a report on my Watch List?
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Uploading Your Own CPD
How To Add Internal CPD
How To Bulk Upload External CPD
I have bulk uploaded external CPD and it has duplicated.
Reports & Usage
How To Use The User Report
How To Use CPD Report
How To Use CPD Dashboard
Can I export a report showing all my staffs completed CPD?
Which report should I use?
Can I download certificates for my staff?
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School Group/Trust Managers
I am a school group manager, can I change the school one of my users belongs to?
How do I manage several schools / sites?
How to clone a watchlist
How to Create Watchlists/Assign training to staff for Trusts/MAT
Parents
How To Add Parents
Where is my sign up link for parents?
Do parents count towards my limit of users?
Can parents access the training courses without an account?
Do you have template letters to send to my staff and parents about the service?
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Account Details
Using 'Account'
