company logo
The National College
  • Contact Customer Support
FAQ's
  • Getting Started
    • Walkthroughs & Demos
    • How to's
    • My Account
  • FAQ's
  • School Management
    • Managing Users
    • Allocate Training
    • Uploading Your Own CPD
    • Reports & Usage
    • School Group/Trust Managers
    • Parents
    • Account Details
  • Technical Issues
    • Account/Login Issues
    • Technical Issues with Courses/Webinars
    • Error Messages
    • Email Issues
  • Orders
    • Membership Orders
    • Single Product Orders
  • Finance
  • Accreditations
    • Accreditations
  • Data Protection
      Back to home
      1. The National College
      2. FAQ's
      • Getting Started
        • Walkthroughs & Demos
        • How to's
        • My Account
      • FAQ's
      • School Management
        • Managing Users
        • Allocate Training
        • Uploading Your Own CPD
        • Reports & Usage
        • School Group/Trust Managers
        • Parents
        • Account Details
      • Technical Issues
        • Account/Login Issues
        • Technical Issues with Courses/Webinars
        • Error Messages
        • Email Issues
      • Orders
        • Membership Orders
        • Single Product Orders
      • Finance
      • Accreditations
        • Accreditations
      • Data Protection

      FAQ's

      Frequently asked questions
      • Reset my password
      • Do your courses have subtitles?
      • How long do I have access to my courses and webinars?
      • What time is the webinar on?
      • Is there a time limit to complete a course?
      • What should I do if I can't make any of the scheduled webinar dates?
      • Why does the stated 'Duration' of the course seem longer than the course videos are?
      • Are your courses certified or accredited?
      • How do I ask the expert/webinar presenter a question?
      • Does your First Aid course qualify me to become a first aider?
      • How do I save my progress on a course?
      • How do I check which answers I got wrong on an exam?
      • Can my school upload WakeUpWednesday Guides to our website?
      • Can a group of us take a course/webinar together?
      • Where is the handbook or supporting documents?
      company logo
      The National College
      • Contact Customer Support