How do I bulk upload users?

If you'd like to bulk upload users onto your school, please view the tutorial videos or read the written instructions below.

Log into your school manager account
Hover over your profile in the top right corner of the website
Click on ‘Admin’ from the drop down menu
Click on ‘Manage Users’ from the left hand menu
Click on ‘Manage Users’
Please hover over 'Add User' to see the bulk upload users option
Click on ‘Bulk Upload Users’
Download the template file, and fill in the details required. Please do not change the format or file type, or the upload will not work.
Please ensure the users email addresses are active before they are added to the website, as they might miss their invitation email.
Once completed, click ‘Upload CSV File’ and select your completed file.
Once the file has been processed, you’ll receive an email letting you know your users have been uploaded. You can then press our ‘Upload history’ button to see if this has been successful, if not – please press on errors and you can see any errors within your file, please amend these and upload again.
Once uploaded, your users will automatically be sent an email prompting them to sign up and set a password. You do not need to do anything further. If your users do not receive an invitation email, please go to User Report and press 'Bulk Send Reminder'
Please do not use bulk upload to add parents accounts. Parents must sign up via the self-sign up link which is available on your Manage Users page.