If you are a school manager, and staff are reporting being unable to see the watch lists you've allocated to them, there may be a few reasons for this:
- Is the watch list published? You can check this by hovering over your initials/profile picture in the top right hand corner of the website and pressing 'Admin', and then on Manage CPD and Watchlists. Any draft watch lists will show a red cross in the 'Published' column, and these will not be visible to staff. To make your watch list visible to staff, please click on Actions and Edit to edit the watch list, and then click 'publish' at the bottom of the page.
- Has any Content been added to the watchlist? You can check this by hovering over your initials/profile picture in the top right hand corner of the website and pressing 'Admin', and then on Manage CPD and Watchlists. Search for your watchlist and press Actions and Edit, toggle to the Content tab and see if there is content in here.
- Have you assigned the watch list to the correct person / user group? You can check this by hovering over your initials/profile picture in the top right hand corner of the website and pressing 'Admin', and then on Manage CPD and Watchlists. You'll be able to see who your watch list is assigned to in the 'Assigned To' column.
- Is the staff member who is unable to see the watch list looking in the correct place? To view their watch lists, staff need to log into their account, and select 'My Content' from hovering over their initials/profile picture in the top right of the website
- Is the staff member who is unable to see the watch list in the user group you've assigned the list to? You can check this by hovering over your initials/profile picture in the top right hand corner of the website and pressing 'Admin', and then on Manage Users and Manage User Groups and finding the group and Actions and Edit to see if the user is in the box on the right.